About cMatchSending mails to membersBrowsing profilesUpdating my profileChatting with other members
About cMatchWho can join cMatch?
All born again Christians age 16 and up. It doesn't matter where you live, what you do or what church you go to.Is cMatch only for singles?
Nope. Everybody's welcome, whether you're looking for Bible study friends, prayer partners, pen pals, or that one special person the Lord has intended for you.Who is in charge of cMatch?
Some folks with years of hands-on experience in managing local Christian dating websites. We're all committed Christians. We were disappointed to discover that there's no professional yet affordable website where Christians from all over the world could meet new friends and maybe their spouse-to-be, while sharing their thoughts about life, faith and culture. This makes cMatch both our professional vision and our ministry.What software do I need to surf cMatch?
Will cMatch remain free?
This website is optimized for Internet Explorer 7 and Firefox. Also, cMatch is fully functional in Internet Explorer 5.5, Internet Explorer 6 and Safari. Certain features require a recent version of Flash to be installed. On www.adobe.com
you can download Flash Player for free. Firefox is also free and available at www.getfirefox.com
. Also, we strongly recommend you to add cMatch to the safe list of your pop-up manager
. CMatch doesn't contain pop-up advertisements, but uses pop-ups for chatting and for displaying certain error messages.
That depends. Through advertisement revenues and by asking our members for donations we hope to keep cMatch free for all. However, if this doesn't generate enough income to cover cMatch's expenses, we may have no choice but to change to paid memberships.I saw an inappropriate advertisement!
We need advertisement revenues to keep cMatch free. Unfortunately Google offers us limited opportunities to track or filter advertisers, especially since Google targets ads regionally. If you see an ad that's inappropriate, please remember the website address of the advertiser, and notify us. We then can use the website address to block the advertiser.
Sending mails to membersI received spam or inappropriate mail!
Could you please pass on my message to a member who is no longer active on cMatch? Could you give me his/her e-mail address or could you give him/her my e-mail address?
Please don't delete the mail, but report it to cMatch staff through our contact form
. We treat spam and abuse reports very serious, and we have a zero tolerance policy for members who are abusing our system and annoying our members. However, there's more you can do. Go to the profile of the sender, and click 'Block member'. You'll no longer receive mail from this person.
No, we never pass on e-mail addresses of our (former) members. Unfortunately, we're unable to relay messages.I blocked a member. Will he/she know I blocked him/her?
Yes, but only after this person tries to contact you through the internal cMatch mail system. He/she will receive a message explaining that you blocked him/her.I cannot reply to a message I received!
Is the user name of the sender grey and not click-able? This means unfortunately his/her profile is no longer active on cMatch, and it's not possible to send him/her a message. However, who knows, maybe he/she decides to re-activate his/her account at a later time.
Browsing profilesWhat is the meaning of the icons I see next to a member's username?
Direct your mouse pointer on top of the icon you want explained. You'll then see an explanation of the meaning of that icon.What are 'online members'?
These are members who are currently logged in at cMatch. You may try to contact them by private chat, or maybe you'll find them in the chatbox.What are 'favorites'?
These is a bookmark list for member profiles you wish to re-visit or remember. You can add members and remove members by surfing to their profiles and clicking on 'Add to favorite list' or 'Remove from favorite list'.What does 'Hide profile' do?
By 'hiding' uninteresting profiles you can surf search results more efficiently. Profiles that are 'hidden' by you will still appear in your search results, but they will be greyed out. Next time this username is listed in your search results, you'll know you don't need to click that profile again. Please note this is only a tag to assist your memory: it doesn't block mails, nor will this person find out you marked his/her profile as 'hidden'.Which US states belong to which US region on cMatch?
Northeast: Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island.
Middle Atlantic: New York, New Jersey, Pennsylvania, Delaware, Washington, DC, and Maryland.
South: Virginia, West Virginia, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Arkansas, Louisiana, and parts of Missouri, Texas and Oklahoma.
Midwest: Ohio, Michigan, Indiana, Wisconsin, Illinois, Minnesota, Iowa, parts of Missouri, North Dakota, South Dakota, Kansas, Nebraska and eastern Colorado.
Southwest: Western Texas, parts of Oklahoma, New Mexico, Arizona, and Nevada.
West: Western Colorado, Wyoming, Montana, Utah, California, Nevada, Idaho, Oregon, Washington, Alaska, and Hawaii.
Updating my profileWhere can I update my profile or account?
You can update almost everything about your account or profile by clicking on 'My account'. You'll see your own profile. Click on 'Update profile answers' to change your answers to the multiple choice questions. Click on 'Update account settings' to change your e-mail address, password, time out status and whether you wish to receive mail alerts. Click on 'Update photos' to add, change or delete your profile photos. And just click on the buttons 'Add', 'Delete' or 'Edit' next to the essay question if you want to update your answer to that particular essay question.Can I change my location, username, age or gender?
Nope, unfortunately not. If you happen to accidentally entered the wrong gender or date of birth, or if you wish to change your location because (for example) you've moved, please send us an e-mail and we'll update it. We don't change usernames because this is confusing to other members.How do I remove my profile from cMatch?
All you have to do is let us know
you want to leave. We'll remove your profile and cancel your account as soon as possible. We'd appreciate it if you'd tell us why you wish to leave us. It'll help us improve our service, or it'll make us happy knowing you found somebody special through cMatch.
Chatting with other membersHow can I chat with other Christian singles on cMatch?
There are two ways to chat: through cMatch Messenger (our IM service for one on one chat sessions) and our chatbox (where you can chat with a whole group at once). See the questions below for a more detailed explanation on these two features.How can I use cMatch Messenger?
CMatch messenger is our IM chat service for one on one conversations. It works pretty much the same like MSN or Yahoo Messenger, and it also looks similar. Your favorites list shows your single Christian friends who are currently logged in: you'll hear a sound when they get online, and their usernames are bright and bold. Start a conversation by clicking the small white chat icon right of the username of your friend, or by browsing his/her profile and click "Chat now". A new window will open, this is your chat window. The big white area left is your chat history (the instant messages you and your friend exchanged recently). In the white field below you can type your message. Click "Send" (or "enter") when you're ready to send your instant chat message. When your friend talks back to you, it will appear in your chat history field. You'll also hear sounds indicating you sent or received an instant message. You can disable the sound by clicking the button in the upper right corner.The cMatch Messenger isn't working!
First, check whether you're using a recent browser and whether cMatch is on the safe list of your pop-up manager (see the answer to the question "What software do I need to surf cMatch"). Second, check whether you've enabled your cMatch Messenger by clicking "My account" and verifying you're accepting messages from everybody or from your favorites. If this doesn't help, please contact us describing your problems in detail, including error messages.They're not responding to my instant messages!
It's possible your friend is too busy or is not in the mood to chat. However, it's more likely that your friend cannot receive your messages because he/she is blocking pop-up windows. You could consider sending him/her a mail asking to add cMatch to the safe list of his/her pop-up manager. How can I use the chatbox?
Would you like to chat with a group of Christian singles? Click on the "Chatbox" tab to open a new window where the chatbox will load. In the big white area the current conversation is displayed, while in the lower white box you can type your group message. If you want you can click on a smiley or choose another text color. Click on "Send" to submit your message for all to read; it will appear in the chat history window.The chatbox isn't working!
First of all check whether you're using a recent browser, whether you have Flash installed, and whether you added cMatch to the safe list of your pop-up manager (see the answer to the question "What software do I need to surf cMatch"). If this doesn't help, please contact us describing your problems in detail, including error messages.